Business Process Management (BPM) is Integral and Essential to Anti-Corruption Programs

Thoughts of corruption may not include business process efficiencies and use key performance indicators. And yet, establishing the appropriate process foundation and associated metrics are critical to unearthing and preventing corruption in public and private sector entities. Corruption sees no boundaries. The conflicts around the world, for example, and the constant struggles among political parties, religious factions, and governmental leaders have allowed corruption to expand unchecked and unchallenged. Numerous countries face the same ongoing corruption challenges, whether in a post-conflict state or a seemingly stable environment. Non-Governmental Organizations (NGOs), concerned citizens, and governmental workers eagerly strive to address corruption and improve delivery of services to citizens in all areas, especially health services, pharmaceutical distribution, and basic utilities. Combating unfairness, social inequities, waste, fraud, abuse, and poor service delivery are inherent in anti-corruption programs. Administrative and operational processes are at the heart and nerve center of any organization. (Originally published in the International Anti-Corruption Academy Alumni Magazine.)